Glovo is a global platform that enables users to order meals and other products through a mobile application. The company operates in many cities worldwide, offering flexible cooperation opportunities for couriers who are responsible for delivering orders. If you want to join this delivery team, you’ll find all the necessary information below.
If you’re thinking about working as a delivery person and want to learn how to start working at Glovo, this guide will help you go through the entire process step by step.
Why work at Glovo?
One of the biggest advantages of working at Glovo is the flexible schedule. You decide when and how many hours you want to work. This allows you to adapt work to your daily responsibilities, making this offer ideal for people looking for an additional source of income. Courier earnings depend on the number of completed deliveries and the type of order. Glovo also enables additional earnings, e.g., for large shopping deliveries. The more deliveries you make, the higher your earnings will be.
How to start working at Glovo – what do you need to become a courier?
To start working as a Glovo courier, you don’t need complicated equipment or advanced technology. You just need:
- A smartphone with internet access – the Glovo app is compatible with both Android and iOS, so you can use it regardless of your device type.
- A means of transport – bicycle, scooter, or car. The choice depends on your preferences, capabilities, and the specifics of the city where you want to make deliveries.
- Thermal bag – you can purchase it from Glovo.
With such a simple set of tools, you can successfully start your adventure as a Glovo courier.
What skills will you need?
- Time management – quick and punctual delivery of orders is fundamental in this job.
- Responsibility and punctuality – every delivery affects customer satisfaction, so a reliable approach to duties is important.
How to register?
The first step to starting work with Glovo is registering in the application. On glovoapp.com, fill out the registration form by entering your personal data, information about the means of transport you intend to use, and select a fleet partner. After registration, Glovo will send you an email requesting necessary documents. You’ll need: a profile picture (send your best photo, selfies are welcome), and choose from these ID documents: national ID card, passport, residence permit, or UA passport.
After the company approves your application, you’ll gain access to the platform and the ability to make deliveries.
Download the Glovo app to your phone. On Android devices, you’ll find it in Google Play. For Apple systems, the app is available in the App Store.
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First deliveries
The hours during which you’re available for deliveries are called a session. You must reserve sessions in the app in your calendar. When you enter the calendar, available sessions that you can reserve will be displayed. Sessions with high demand are marked with a flame icon. New sessions to reserve are opened every Thursday. The available time slots you receive depend on your courier score rank. You’ll read about what rank means in a moment.
If you want to check reserved sessions, click the “Reserved” tab in the calendar.
Courier Score Rank
Each week, a new rank known as Scoring batches is assigned based on results achieved in the past week. Your rank determines when you can reserve sessions for the upcoming week. Ranks are numbered from 1 to 12, with rank 1 being the most favorable as it offers earliest access to session selection!
The ranking score system is based on 4 main performance indicators:
a) Actual Hours to Planned Hours Ratio
- Calculated as session completion time / reserved hours
- Example ratio: 0.90 (45 actual hours / 50 planned hours)
b) Active Weeks
- Measures regularity of session participation
- Example: 12 weeks of activity
c) Order Acceptance Rate
- Calculated as (accepted orders / assigned orders) x 100%
- Example rate: 85% acceptance (85 accepted out of 100 assigned)
d) Special Hours
- Sum of hours worked during designated special periods
- Example: 24 hours during special time
You can check your current rank in the app menu under “Score”.
All components are recalculated weekly, and a new rank is assigned based on the previous week’s results. This provides an opportunity to systematically improve your position by focusing on key performance indicators.
How to complete your first session?
Step 1: Starting the Session
- Open the app 10 minutes before the planned session start to have time to prepare.
Step 2: Checking the High-Demand Areas Map
- After logging into the session, check the map of areas with current demand.
- Darker colors on the map indicate higher demand, while lighter shades indicate lower demand. Even in lighter areas, demand may be higher than in areas without highlighting.
Step 3: Accepting Orders
- When you receive your first delivery order, accept it to begin fulfillment.
- The pickup address and order code will be displayed. Use the map to reach the pickup location and show the order code to collect the delivery.
Step 4: Completing the Delivery
- After collecting the delivery, the customer’s address will appear on the app screen.
- Use the map to reach the customer and complete the delivery.
Tip: Make sure you have all necessary information before starting the delivery to ensure a smooth process.
Summary
Working at Glovo is an excellent option for people looking for flexible work and wanting to manage their own time. To start, all you need is a smartphone, means of transport, and willingness to work. Registration is quick and intuitive, and earning potential depends on your commitment. Besides flexibility and independence, working as a Glovo courier gives you a chance to develop organizational skills, time management, and problem-solving in a dynamic environment. You can also network with other couriers and draw inspiration from more experienced colleagues. If you’re looking for new challenges and want to join a dynamically growing company, try your hand at Glovo. Register today and start your delivery adventure!
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